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NHS IT project must meet the needs of patients and staff - Webb

11.33.36am BST (GMT +0100) Fri 5th Aug 2005

Steve Webb MP

Steve Webb MP, Liberal Democrat Shadow Health Secretary, responding to research by the London School of Hygiene and Tropical Medicine which suggests the £6.2 billion NHS National Programme for IT could fail because staff are demoralised about the project, said:

"Big Government IT projects have a terrible track record, and there is a real danger that the NHS is repeating the mistakes of other departments by failing to involve front line staff right at the start.

"The people who will use this system need to be involved in designing it. They cannot be expected to use a system that doesn't meet their needs.

"The amounts of money involved are huge, and it's vital for patients and staff alike that the NHS gets this right."

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